Privacy Policy

Last updated: February 2026

1. What We Collect

When you use our website or engage our services, we may collect the following information:

  • Contact information: name, email address, phone number, and company name provided through our forms.
  • Project information: details about your infrastructure needs, facility size, industry, and budget shared through our quote wizard or direct communications.
  • Usage data: pages visited, time spent on site, referral source, and other analytics data collected through cookies and similar technologies.
  • Device information: browser type, operating system, IP address, and device identifiers.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries and provide requested quotes or consultations.
  • To deliver and manage our IT infrastructure services.
  • To improve our website, services, and customer experience.
  • To send relevant updates about our services (only with your consent).
  • To comply with legal obligations and protect our rights.

3. Data Retention

We retain your personal data for a maximum of 24 months from the date of your last interaction with us. This includes:

  • Form submissions: Contact form data and quote requests are retained for 24 months to allow for follow-up and service delivery.
  • Analytics data: Anonymized usage data is retained for 24 months for trend analysis and site improvement.
  • Client project data: Information related to active service engagements is retained for the duration of the engagement plus 24 months for warranty and support purposes.

After the retention period, personal data is securely deleted or anonymized. You may request earlier deletion at any time (see Your Rights below).

4. Data Sharing

We do not sell your personal information. We may share your data with:

  • Service providers: Trusted partners who assist in delivering our services (e.g., email platforms, analytics tools). These partners are bound by data processing agreements.
  • Legal requirements: When required by law, regulation, or legal process.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected individuals.

5. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience and analyze site usage. You can control cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled. We use Cloudflare Turnstile for bot protection, which may set cookies necessary for security verification.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate personal data.
  • Deletion: Request deletion of your personal data (subject to legal retention requirements).
  • Portability: Request your data in a portable format.
  • Objection: Object to processing of your personal data for certain purposes.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. Security

We implement industry-standard security measures to protect your personal data, including encryption in transit (TLS), secure storage, access controls, and regular security assessments. No method of transmission over the internet is 100% secure, but we take reasonable precautions to protect your information.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact

For any privacy-related questions or concerns, contact us at:

4KAST

Email: [email protected]