Multi-Location Hospitality Group
8-Location Restaurant & Bar Group
Challenge
The Problem
A popular South Florida restaurant group was managing IT independently at each of their 8 locations. Every location had different equipment, different ISPs, and different configurations. POS connectivity issues were causing transaction failures during peak hours, and there was no centralized visibility into any location's infrastructure.
Approach
Our Solution
We standardized IT infrastructure across all 8 locations: unified WiFi with captive portal for guest access, redundant internet with automatic failover for POS reliability, centralized cloud management for all network equipment, and consistent security camera coverage. Each location now runs identical, tested configurations managed from a single dashboard.
Outcomes
Results
99% reduction
POS Failures
Transaction failures dropped from daily occurrences to near-zero.
75% reduction
Management Time
Centralized management eliminated per-location IT firefighting.
50K+ monthly users
Guest WiFi
Captive portal captures guest data for marketing across all locations.
10 weeks
Deployment
One location per week, all completed during closing hours.
Infrastructure
Technology Stack
Timeline
Project Duration
This project was completed in 10 weeks from initial assessment to full deployment and handoff, with zero disruption to the client's daily operations.
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